Privacy Policy



    Last updated on 01st January, 2020

    These website terms of use ("terms of use") is an electronic record in the form of an electronic contract formed under information technology act, 2000 and rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000. These terms of use does not require any physical, electronic or digital signature.


    These terms of use are a legally binding document between user and VIPRASINDIA (both terms defined below). These terms of use will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship between user and VIPRASINDIA for the use of the website (defined below).


    This document is published and shall be construed in accordance with the provisions of rule 3 (1) of the information technology (intermediaries guidelines) rules, 2011 under information technology act, 2000 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the website.


    These Terms of Use of the website located at the URL and mobile application under the name and style "VIPRASINDIA" (the Website) is between VIPRAS Technomart Private Limited (hereinafter referred to as "VIPRASINDIA" or "We" or "Us" or "Our") and the guest users or registered users of the Website (hereinafter referred to as "You" or "Your" or "Yourself" or "User") describe the terms on which VIPRASINDIA offers You access to the Website and such other services as are incidental and ancillary thereto ("Services").




    These Terms of Use available at, the Privacy Policy available at, the Return Policy of the Website is available at or elsewhere on the Website, the Seller Agreement available at (applicable if You are a seller of the products on the Website) and all collectively referred to as "Agreement(s)" constitute the entire agreement upon which You are allowed to access and use the Website and avail the Services.


    If you are accessing the VIPRASINDIA mobile application or accessing the Services through the VIPRASINDIA mobile application, then while these Terms of Use will apply to such use, there may be additional terms (such as the terms imposed by mobile application stores like Apple's iTunes, Android's play store, Microsoft's store from time to time) which will govern the use of the mobile application. These additional terms to the extent applicable are hereby deemed to be incorporated in these Terms of Use by way of reference.


    1. GENERAL

    1.1 VIPRAS TECHNOMART PRIVATE LIMITED is a company incorporated under the laws of India, with its registered office at 2003/A,"Pandhrinath Apt.,” 7th Lane Rajarampuri, Kolhapur, MH 416008, India and having CIN U72900PN2018PTC179152 (hereinafter referred to as “VIPRASINDIA”). VIPRASINDIA is an intermediary in the form of an online marketplace and is limited to managing the Website to enable seller to exhibit, advertise, display, make available and offer to sell the products and to enable buyer to purchase the products so offered ("Products"), and other incidental Services thereto ("Services") including use of the Website by any User.


    1.2 These Terms of Use are subject to revision by VIPRASINDIA at any time and hence the Users are requested to carefully read these Terms of Use from time to time before using the Website. The revised Terms of Use shall be made available on the Website. You are requested to regularly visit the Website to view the most current Terms of Use. In the event such a facility is provided on the Website, You can determine when VIPRASINDIA last modified any part of the Agreement by referring to the "Last Updated" legend provided in that document. It shall be Your responsibility to check these Terms of Use periodically for changes. VIPRASINDIA may require You to provide Your direct or indirect consent to any update in a specified manner before further use of the Website and the Services. If no such separate consent is sought, Your continued use of the Website and/or Services, following such changes, will constitute Your acceptance of those changes.


    1.3 If there is any conflict:

    (i) between the Privacy Policy and any other Agreement, the Privacy Policy shall take precedence' but only to the extent of the conflict;

    (ii) between the Additional Service Terms and any other part of these Terms of Use, the Additional Service Terms shall take precedence in relation to that Service;

    (iii) between the Seller Agreement and any other part of these Terms of Use, the Seller Agreement shall take precedence but only to the extent of the conflict;

    (iv) between these Terms of Use and any other notices, disclaimers or guidelines appearing on the Website, these Terms of Use shall take precedence but only to the extent of the conflict.

    1. SERVICES:

    2.1 The Website is an electronic platform in the form of an electronic marketplace and an intermediary that (a) provides a platform for Users (who are sellers) to advertise, exhibit, make available and offer to sell various Products to other Users (who are buyers / customers), and (b) a platform for such other Users to accept the offer to sell of the Products made by the sellers on the Website and to make payments to the sellers for purchase of the Products, and (c) services to facilitate the engagement of buyers and sellers to under commerce on the Website, and (d) such other services as are incidental and ancillary thereto. The Services are offered to the Users through various modes which may include issue of coupons and vouchers that can be redeemed for various Products.



    3.1 The Services are not available to minors under the age of eighteen (18) or to any Users suspended or removed from the VIPRASINDIA system by VIPRASINDIA for any reason whatsoever. If You are disqualified as per the preceding sentence, You shall not be permitted to avail of the Services or use the Website. You represent that You are of legal age to form a binding contract and are not a person barred from receiving the Services under the laws as applicable in India. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, please read through these Terms of Use with your parent or legal guardian, and in such a case these Terms of Use shall be deemed to be a contract between VIPRASINDIA and Your legal guardian or parent and to the extent permissible under applicable laws, enforceable against You.


    3.2 VIPRASINDIA reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.


    3.3 You shall not have more than one active Account (defined hereunder) on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another person.



    4.1 You may access and use the Website and the Services either as a registered user or as a guest user. However, not all sections of the Website and Services will be accessible to guest users.


    4.2 Registered users: VIPRASINDIA makes certain sections of the Services available to You through the Website only if You have provided VIPRASINDIA certain required User information and created an account and a VIPRASINDIA ID through certain log-in ID and password ("Account"). You can create Your Account on the Website through logging in by Your third party website user ID and password including that of, websites owned by Yahoo Inc. or its subsidiaries, Google Inc. or its subsidiaries, or any other social media website or any other Internet service as permitted on the Website (VIPRASINDIA ID and/or other third party login identification as provided above are individually and collectively referred to the "Account Information").

    In the event You register as a User by creating an Account in order to avail of the Services provided by the Website, You will be responsible for maintaining the confidentiality and security of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify VIPRASINDIA of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. VIPRASINDIA cannot and will not be liable for any loss or damage arising from Your failure to comply with this section. You may be held liable for losses incurred by VIPRASINDIA or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential.

    You shall ensure that the Account Information provided by You in the Website's registration form is complete, accurate and up-to-date. Use of another user's Account Information for availing the Services is expressly prohibited.

    If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or VIPRASINDIA has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, VIPRASINDIA has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website / Services (or any portion thereof).


    4.3 Guest users: The Website also allows limited access to the Services for unregistered Users (also called as 'guest users'). Such users will be able to browse the Website and use the Services for the purpose of selecting goods, and adding them to the card. However, You will not be provided with access to facilities such as ordering goods, and certain benefits reserved only for the purpose of registered users. These benefits may change from time to time.


    4.4 Depending upon whether You are a seller or a buyer or another user who otherwise wish to use the Website, and the nature of Services You wish to avail from the Website, You may be required to provide certain personal information and VIPRASINDIA may collect certain personal information. Your provision of, and VIPRASINDIA's collection, storage, use, disclosure and otherwise dealing of such personal information shall be governed by VIPRASINDIA's privacy policy, which is available at ("Privacy Policy").




    5.1 Presently, VIPRASINDIA does not levy any fee for browsing the Website or buying the Products on the Website. VIPRASINDIA may charge Users certain fees for the use of the Website and Services as a whole, or certain features of the Website / Services. You agree to pay any such fees, as may be applicable to the Services that You use. VIPRASINDIA will try to ensure that You are made aware of the applicability of any fees for a particular use of the Website / Services, as well as the amount of fees payable by You for any such use of the Website / Service. You agree that VIPRASINDIA may, at any time, charge, modify or waive fees required to use the Website. Your continued use of the Website / Services after such change in the fees will be considered to be Your acceptance of such changes, and the applicability of these Terms of Use to such changes.


    5.2 You agree to provide correct and accurate financial information, such as credit/debit card details to the approved payment gateway or pre-paid payment instrument account details or net banking or UPI account details for availing Services on the Website. You shall not use the credit/debit card or pre-paid payment instrument or net banking details or UPI ID which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/debit card or pre-paid instrument account or net banking account or UPI ID. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order or in accordance with the terms of the Privacy Policy. You will be solely responsible for the security and confidentiality of Your credit/debit card details or pre-paid instrument account or net banking details or UPI ID. VIPRASINDIA expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card or pre-paid instrument account.


    5.3 You agree to provide correct and accurate financial information, such as credit/debit card details to the approved payment gateway or pre-paid payment instrument account details for availing Services on the Website. You shall not use the credit/debit card or pre-paid payment instrument which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/debit card or pre-paid instrument account. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order or in accordance with the terms of the Privacy Policy. You will be solely responsible for the security and confidentiality of Your credit/debit card details or pre-paid instrument account. VIPRASINDIA expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card or pre-paid instrument account.


    5.4 VIPRASINDIA may have existing arrangements with its banks, regarding limits on the amounts You can pay (if You are a buyer) or receive (if You are a seller) in the course of a single transaction. VIPRASINDIA will work towards ensuring that You are made aware of such limits if they may be applicable to You. However, VIPRASINDIA shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of You/cardholder having exceeded the preset limit mutually agreed by VIPRASINDIA with its bank from time to time.


    5.5 For Your making payments for buying the Products on the Website, in addition to the Agreement(s), the terms and conditions of Your bank, applicable financial institution and/or card issuing association may also be applicable to You. Your bank, financial institution or card issuing association may decline or prevent You from making electronic payments for buying the Products on Website and VIPRASINDIA does not control the same and shall be liable for the same.


    5.6 Payment Facility for Your orders: VIPRASINDIA may from time to time contract with third party payment service providers including banks to open nodal bank account under applicable Indian laws, to facilitate the payment between Users i.e. buyers and sellers and for collection of VIPRASINDIA's fees and other charges. These third party payment service providers may include third party banking or credit card payment gateways, payment aggregators, pre-paid instruments, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner. VIPRASINDIA shall initiate the remittance of the payments made by Your for Your purchase orders on the Website after the Products are delivered to You and the date of completion of transaction shall be after the Products are delivered to You and such other additional time as may be agreed between VIPRASINDIA and sellers.


    5.7 Where the price/s of any products are not updated on the website by the seller and if an order is placed by you for such a product, You may have to pay the Additional Price of such ordered Product post ordering in order to ensure that such product is shipped.


    5.8 In case the Buyer wants to buy the product personally direct from any of the VIPRASINDIA Store, he/she will have to follow the procedure of ordering online and even shipping charges is included in personal pick up. If the customer doesn’t want to pay the shipping charges they can pay by Cash at the time of buying the product from such VIPRASINDIA Store.


    5.9 That the GST or any other incidental taxes, if required in connection of the products shall be applicable as per law.



    6.1 Subject to compliance with the Agreement(s), VIPRASINDIA grants You a non-exclusive, non-sub-licensable, non-transferable, revocable, and limited right to access and use this Website and the Services provided therein.


    6.2 You agree to use the Services, Website and the Content (as defined herein) provided therein only for purposes that are permitted by: (a) the Agreement(s) (including these Terms of Use); and (b) any applicable law.


    6.3 You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the Product catalogues) that Your access on the Website in accordance with clause 7.


    6.4 You agree not to access (or attempt to access) the Website or Services by any means other than through the interfaces that are provided by VIPRASINDIA. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.


    6.5 If you believe that any Content or User Content (as defined herein) or other content available on the Website does not comply with the terms of the Agreement(s) or applicable law, You may report such content in the manner prescribed under clause 14 herein.


    6.6 The Website may allow you to post certain content, data or information of Your own such as allowing You to rate Products, seller, post your comments, and reviews in relation to Products on specific pages of the Website, as well as submit any suggestions, comments, questions or other information to VIPRASINDIA using the Website / Services (collectively referred to "User Content"). You, being the originator of the User Content, are responsible for the User Content that You upload, post, publish, transmit or otherwise make available on the Website. You represent that you have obtained all relevant consents and approvals in order to post any User Content. You further represent that all such User Content will be in accordance with applicable law. You acknowledge that VIPRASINDIA does not endorse any User Content on the Website and is not responsible or liable for any User Content. VIPRASINDIA reserve the right to disable access to the User Content on the Website.


    6.7 You hereby grant VIPRASINDIA a perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, distribute, display, publish, transmit, make available, reproduce, modify, adapt the User Content and create derivate works of the User Content. You represent and warrant that You own or otherwise control all of the rights to the User Content that You post or that You otherwise provide on or through the Website; and that, as at the date that the User Content is posted or submitted on the Website: (i) the User Content is accurate; (ii) use of the User Content You supply does not breach these Terms of Use; and (iii) that such User Content is lawful.


    6.8 You agree, understand and acknowledge that the Website is an electronic platform in the form of an electronic marketplace and an intermediary that provides an electronic venue where various Users may electronically meet and interact with each other to engage in commerce and transact. You further agree and acknowledge that VIPRASINDIA is only a facilitator and is not and cannot be a party to or control in any manner any advertisement, exhibition, making available, offer to sell or transactions of sale or purchase of Products on the Website. VIPRASINDIA is not the seller of the Products. Accordingly, any contract for the sale / purchase of Products on the Website is a bipartite contract between You and the sellers (if You are a buyer) or You and the buyer (if You are a seller). VIPRASINDIA neither recommends You to buy or sell any Products on the Website nor does VIPRASINDIA endorses any such Products and nor does VIPRASINDIA provides any guarantee, warranties or assurance with respect to the advertisement, exhibition, making available, offer to sell or transactions of sale or purchase of Products on the Website. Further, VIPRASINDIA does not guarantee, warranty or provide any assurance on the behaviour of any User of the Website including any guarantee, warranty or assurance that any User (whether buyer or seller) will complete any transaction or act in a prudent manner.


    6.9 When you use the Website and/or the Services You specifically undertake not to host, display, upload, modify, publish, transmit, update or share any information or Content that:

    1. belongs to another person and to which the User does not have any right to;
    2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnical objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
    3. harms minors in any way;
    4. impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
    5. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation;
    6. infringes any patent, trademark, copyright or other proprietary rights;
    7. contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource;
    8. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
    9. engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);
    10. attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any VIPRASINDIA server, or to any of the Services offered on or through the Website, by hacking, password mining or any other illegitimate means;
    11. probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of VIPRASINDIA, including any VIPRASINDIA Account not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;
    12. disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
    13. use the Website or Content for any purpose that is unlawful or prohibited by the Agreement, or to solicit the performance of any illegal activity or other activity which infringes the rights of VIPRASINDIA or other third parties;
    14. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    15. violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
    16. violate any applicable laws or regulations for the time being in force within or outside India;
    17. violate the terms of the Agreement.


    6.10 You agree that You are solely responsible to VIPRASINDIA and to any third party for any breach of Your obligations under these Terms of Use or other Agreements and for the consequences (including any loss or damage which VIPRASINDIA or its affiliates or its vendors may suffer) for any such breach.


    6.11 VIPRASINDIA does not always pre-screen User Content. VIPRASINDIA has no obligation to monitor any User Content. However, VIPRASINDIA at its discretion and/or in accordance with applicable law may monitor any User Content and may remove any User Content from the Website if VIPRASINDIA determines in its sole discretion that such User Content is in violation of these Terms of Use or any applicable law. Where VIPRASINDIA removes any User Content from the Website, VIPRASINDIA will make reasonable efforts to inform the user who had posted such User Content. Such actions do not in manner negates or dilute VIPRASINDIA's position as an intermediary or impose any liability on VIPRASINDIA with respect to User Content.


    6.12 You shall solely be responsible for maintaining the necessary computer / mobile equipment, internet connections and other software and technologies that may be required to access, use and transact on the Website. You may incur access or data fees from third parties in connection with your purchase and/or use of the services. You are responsible for all such fees.


    6.13 You shall use this Website, and any voucher/coupons purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.


    6.14 You may need to install updates that we or any third party introduce from time to time to use the services, Products, Website including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions (collectively, "Updates"). Your use of the Products or Website you have installed requires that you have agreed to receive such automatically requested Updates.


    6.15 There may be certain orders that VIPRASINDIA is unable to process or pass on buyer's order to the seller and must cancel. Some situations that may result in VIPRASINDIA's inability to process or pass on buyer's order to the seller include, without limitation, non- availability of the Website service, force majeure, credit limitations or suspected fraud.


    6.16 In case buyer purchases multiple Products in one transaction, the Seller(s) may deliver all such Products together. However, this may not always be possible. If buyer purchases multiple Products in a single transaction, then all the Products would be dispatched to a single delivery address provided by buyer at the time of purchase. If buyer wishes to get delivery of the Products to different addresses, then buyer should purchase the Products under separate transactions and provide separate delivery addresses for each transaction, as may be required. Buyer agrees that the delivery of the Products can be made to the person who is present at the shipping address provided by You.


    6.17 In certain cases, where buyer requires certain services in relation to a Product, such as warranty, after-sales or installation services or has received a damaged or defective product, buyer shall directly contact seller or the manufacturer. However, in the event, buyer contacts VIPRASINDIA for the same, VIPRASINDIA may inform the Seller to provide or facilitate the provision of such services to the buyer. VIPRASINDIA is not and shall not be obliged nor be responsible to provide any such additional services. VIPRASINDIA's role in relation to facilitating such services shall be limited to facilitating communication between buyer and the seller for the purpose of provision of such additional services.



    7.1 Except as expressly indicated to the contrary in any applicable Additional Service Terms, VIPRASINDIA hereby grants You a non-exclusive, revocable and non-transferable right to view, download and print product catalogues available on the Website, subject to the following conditions:

    • You may access and use the product catalogues solely for personal, informational, and internal purposes, in accordance with these Terms of Use;
    • You may not modify or alter product catalogues available on the Website;
    • You may not distribute or sell, rent, lease, license or otherwise make the product catalogues available on the Website available to others; and
    • You may not remove any text, copyright or other proprietary notices contained in the product catalogues available on the Website.


    7.2 The rights granted to You in the product catalogues or any other materials as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part.


    7.3 Any software that is available on the Website is the property of VIPRASINDIA or its vendors. You may not use, download or install any software available at the Website, unless otherwise expressly permitted by the Agreement or by the express written permission of VIPRASINDIA.



    8.1 The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by VIPRASINDIA or its licensors and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights. Through Your use of the Website, by no means are any rights impliedly or expressly granted to You in respect of such Content. VIPRASINDIA reserves the right to change or modify the Content from time to time at its sole discretion.


    8.2 The trademarks, logos and service marks displayed on the Website ("Marks") are the property of VIPRASINDIA or their vendors/seller or respective third parties. You are not permitted to use the Marks without the prior consent of VIPRASINDIA, the vendor/seller or the third party that may own the Marks.


    8.3 Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, VIPRASINDIA owns all intellectual property rights to and into the trademark "VIPRASINDIA", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.


    8.4 Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from VIPRASINDIA or thirty party owner of such Content.



    9.1 General third party information such as, product catalogues, product description and specifications, lists of dealers, reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products, links to third party websites and other data from external sources is made available on the Website ("Third Party Content"). The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable or provided by the sellers in the process of advertising, exhibiting and offering to sell the Products on the Website. All Third Party Content is provided on an 'As Is' basis. VIPRASINDIA may not own / have the rights and title to any such Third Party Content, or provide any guarantee with respect to the accuracy, title, merchantability, non-infringement or fitness for a particular purpose of any Third Party Content. VIPRASINDIA shall not be held liable for any loss suffered by You based on Your reliance on or use of such Third Party Content.


    9.2 In the event any Third Party Content contains links to third party websites, and You visit any such external link, You agree to do so at your own risk, responsibility and liability. VIPRASINDIA makes no warranty or representation regarding, and does not endorse, any website linked to the Website / Services or the information appearing thereon or any of the products or services described thereon.



    10.1 the website, services, content, user content and any third party content are provided by VIPRASINDIA on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, VIPRASINDIA makes no warranty that (i) the website or the services will meet your requirements or your use of the website or the services will be uninterrupted, timely, secure or error-free; (ii) the results that may be obtained from the use of the website or services will be effective, accurate or reliable; (iii) the quality of the website or services will meet your expectations; or that (iv) any errors or defects in the website or services will be corrected. No advice or information, whether oral or written, obtained by you from VIPRASINDIA or through the website / content or from use of the services shall create any warranty not expressly stated in these terms of use.


    10.2 To the maximum extent permitted by applicable law, VIPRASINDIA will have no liability related to user content and / or third party content arising under Intellectual Property Rights, libel, privacy, publicity, obscenity or other laws. VIPRASINDIA also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content and / or third party content.


    10.3 You expressly understand and agree that, to the maximum extent permitted by applicable law VIPRASINDIA will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information in connection with the website or any services, either with or without your knowledge. VIPRASINDIA has endeavored to ensure that all the information on the website is correct, but VIPRASINDIA neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. VIPRASINDIA shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, VIPRASINDIA shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond VIPRASINDIA's control. The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. VIPRASINDIA is not responsible for any typographical error leading to an invalid coupon. VIPRASINDIA accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.


    10.4 In the event You have purchased / downloaded the Website from any online application stores, whether provided by Apple, Inc., Google, Inc. or any other Mobile Operating Systems (or their respective affiliates) (collectively referred to as "Store Providers"), and there occurs any failure of the Website and / or Services, You may follow the process recommended by the Store Provider under the terms of the contract applicable between You and such Store Provider. The Store Providers shall not be liable for any (i) warranty obligations of VIPRASINDIA and related claims, losses, liabilities, damages, costs or expenses; (ii) product liability / consumer protection claims, and claims related to the Website's non-conformity with any applicable laws; and (iii) any third party claims of infringement of intellectual property rights by the Website / VIPRASINDIA.



    11.1 You agree to indemnify, defend and hold harmless VIPRASINDIA, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "indemnified parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnified parties that arise out of, result from, or in connection with (i) Your breach of the Agreement(s); or (ii) any claims made by any third party due to, or arising out of, or in connection with, Your use of the Website; or (iii) any claim that any Third Party Content / content, information or materials provided by You caused damage to a third party; or (iv) Your violation of any rights of another, including any intellectual property rights.


    11.2 VIPRASINDIA may notify You of any claims which You shall be liable to indemnify VIPRASINDIA against. You will then be required to consult with VIPRASINDIA regarding the course of action to be undertaken in defending such a claim. Further, You shall not compromise or settle any claim or admit any liability or wrongdoing on the part of VIPRASINDIA without the express prior written consent of VIPRASINDIA which can be withheld or denied or conditioned by VIPRASINDIA in its sole discretion.


    11.3 Notwithstanding anything to contrary in the Agreement(s), VIPRASINDIA's entire and aggregate liability to You under and in relation to these Terms of Use or otherwise shall not exceed the greater of Indian Rupees One Hundred (INR 100) or the amount of fees, if any, paid by You to VIPRASINDIA under the relevant order to which the cause of action for the liability relates.


    11.4 Notwithstanding anything to contrary in the Agreement(s), in no event shall VIPRASINDIA, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to You for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not VIPRASINDIA has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Website, Services or Content.


    1. TERMS

    12.1 The Agreement will continue to apply until terminated by either You or VIPRASINDIA as set forth below. If You want to terminate Your agreement with VIPRASINDIA, You may do so by (i) not accessing the Website; or (ii) closing Your Account for all of the Services that You use, where VIPRASINDIA has made this option available to You.


    12.2 You agree that VIPRASINDIA may, in its sole discretion and without prior notice, terminate Your access to the Website and block Your future access to the Website if VIPRASINDIA determines that You have violated the terms of these Terms of Use or any other Agreement(s). You also agree that any violation by You of the Agreement(s) will cause irreparable harm to VIPRASINDIA, for which monetary damages may be inadequate, and You consent to VIPRASINDIA obtaining any injunctive or equitable relief that VIPRASINDIA deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies VIPRASINDIA may have at law or in equity.


    12.3 In addition to Clause 12.2 above, VIPRASINDIA may, at any time, with or without notice, terminate these Terms of Use (or portion thereof, such as any individual Additional Terms) with You if:

    1. VIPRASINDIA is required to do so by law (for example, where the provision of the Services to You is, or becomes, unlawful), or upon request by any law enforcement or other government agencies;
    2. The provision of the Services to You by VIPRASINDIA is, in VIPRASINDIA's opinion, no longer commercially viable;
    3. VIPRASINDIA has elected to discontinue, with or without reason, access to the Website, the Services (or any part thereof); or
    4. In the event VIPRASINDIA faces any unexpected technical issues or problems that prevent the Website and / or Services from working.


    12.4 VIPRASINDIA may also terminate or suspend all or a portion of Your Account or access to the Services with or without reason. Except as may be set forth in any Additional Terms applicable to a particular Service, termination of Your Account may include: (i) removal of access to all offerings within the Website or with respect to the Services; (ii) disabling access to the Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with or inside Your Account (or any part thereof), and any User Content uploaded by You; and (iii) prohibiting further use of the Services.


    12.5 You agree that all terminations shall be made in VIPRASINDIA's sole discretion and that VIPRASINDIA shall not be liable to You or any third party for any termination of Your Account (and accompanying deletion of Your Account Information), or Your access to the Website and Services.


    12.6 Notwithstanding the foregoing, these such terms of this Agreement as are meant to survive termination / expiry of this Agreement, will survive indefinitely unless and until VIPRASINDIA chooses to terminate them. VIPRASINDIA may inform the sellers who have accepted Your purchase orders on the Website, that this Agreement is terminated, and upon such information sellers may cancel the purchase order. VIPRASINDIA may also cancel all Your non-fulfilled orders on the Website without any obligation or liability towards You.



    13.1 These Terms of Use and all transactions entered into on or through the Website and the relationship between You and VIPRASINDIA shall be governed in accordance with the laws of India without reference to conflict of laws principles.


    13.2 You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, these Terms of Use, the Agreement(s) or any transactions entered into on or through the Website or the relationship between You and VIPRASINDIA shall be subject to the exclusive jurisdiction of the courts at Kolhapur, Maharashtra, India and You hereby accede to and accept the jurisdiction of such courts. Each party hereby irrevocably waives any objection which such party may now or hereafter have to the laying of improper venue or forum non convenient. Each party agrees that a judgment in any such action or proceeding may be enforced in other jurisdictions by suit on the judgment or in any manner provided by law. Any and all service of process and any other notice in any such suit, action or proceeding with respect to this Agreement shall be effective against a party if given as provided herein.



    In the event You come across any abuse or violation of these Terms of Use or if You become aware of any objectionable content on the Website, or if You believe your intellectual property rights have been violated in any manner through the Website, please Notify/Send a Complaint such violations/abuse/Objectionable Content to VIPRASINDIA. When you notify us about such Violations/Abuse/Objectionable Content:

    1. You declare that all statements made by you are true;
    2. You acknowledge and agree that we may share your Notice/Complaint to third parties including the parties involved in the allegedly objectionable activities, our group companies, our advisors and other third parties;
    3. You agree to indemnify VIPRASINDIA and its group companies against all claims which may arise in connection with such complaint being made by You.



    When You use the Website or send emails or other data, information or communication to VIPRASINDIA, You agree and understand that You are communicating with VIPRASINDIA through electronic records and You consent to receive communications via electronic records from VIPRASINDIA periodically and as and when required. VIPRASINDIA will communicate with You by email or by notices on Website or electronic records on the Website or on Your mobile number which will be deemed adequate service of notice / electronic record to the maximum extent permitted under any applicable law,



    16.1 Notice: All notices with respect to these Terms of Use from VIPRASINDIA will be served to You by email or by general notification on the Website. Any notice provided to VIPRASINDIA pursuant to these Terms of Use should be sent to Grievance Officer at


    16.2 Assignment: You cannot assign or otherwise transfer the Agreements, or any rights granted hereunder or any obligations, to any third party and any such assignment or transfer or purported assignment or transfer shall be void ab-initio. VIPRASINDIA's rights and/or obligations under the Agreement are freely assignable or otherwise transferable by VIPRASINDIA to any third parties without the requirement of seeking Your prior consent. VIPRASINDIA may inform You of such assignment or transfer in accordance with the notice requirements under the Agreement. VIPRASINDIA shall have right to transfer Your Account and Account Information to a third party who purchases VIPRASINDIA's business as conducted under the Website.


    16.3 Severability: If, for any reason, a court of competent jurisdiction finds any provision of the Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Agreement shall continue in full force and effect. VIPRASINDIA may amend in a reasonable manner such provision to make it enforceable and such amendment will be given effect in accordance with the amendment terms of these Terms of Use.


    16.4 Waiver: Any failure or delay by a party to enforce or exercise any provision of the Agreement, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these Terms of Use or in law or at equity. Any waiver by a party shall only be made in writing and executed by a duly authorized officer of such party.


    16.5 Principal to Principal Relationship: You and VIPRASINDIA are independent contractors, and nothing in these Terms of Use will be construed to create a partnership, joint venture, association of persons, agency (disclosed or undisclosed), franchise, sales representative, or employment relationship between You and VIPRASINDIA. As an abundant caution, it is clarified that VIPRASINDIA shall not have any right to conclude any contract for sale or purchase of Products for and / or on Your behalf and both You and VIPRASINDIA have entered this agreement on principal to principal basis.


    16.6 Force Majeure: If performance of any service or obligation under these Terms of Use or other Agreement by VIPRASINDIA is, or other third parties in fulfillment of any purchase or sale transaction (for eg: logistics service provider, fulfillment center, payment gateways etc.) are, prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of God, floods, lightning, severe weather, shortages of materials, rationing, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of VIPRASINDIA or its third parties performing such services as sub-contractor to VIPRASINDIA and could not have been prevented by reasonable precautions (each, a "Force Majeure Event"), then VIPRASINDIA shall be excused from such performance to the extent of and during the period of such Force Majeure Event. VIPRASINDIA shall exercise all reasonable commercial efforts to continue to perform its obligations hereunder.


    16.7 Grievance Officer: In compliance with Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer of VIPRASINDIA for the purpose of this Agreement shall be Mr. Pramod Suryavanshi with email address: VIPRASINDIA may change the aforesaid details from time to time under intimation to You.


    17.1 Any feedback You provide to this Website shall be deemed to be non-confidential. VIPRASINDIA shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) VIPRASINDIA is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) VIPRASINDIA may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from VIPRASINDIA for the feedback under any circumstances.

    17.2 To clarify, VIPRASINDIA may at its discretion, make any modifications or changes to the Website, Content and / or Services on the basis of such feedback, however VIPRASINDIA shall not be obliged to do so. Further, in the event that VIPRASINDIA makes any changes or modifications to the Website, Content and / or Services on the basis of any such feedback, You shall not have any rights or title (including any intellectual property rights) in such changes or modifications to the Website, Content and / or Services. You expressly waive any and all rights in such changes or modifications to the Website, Content and / or Services, and assign to VIPRASINDIA, all worldwide rights and title (including any intellectual property rights) to such changes or modifications to the Website, Content and / or Services, in perpetuity. You hereby waive all rights under Section 19(4) of the Copyright Act, 1957, or other similar provisions in laws of any jurisdiction, in relation to any such changes or modifications to the Website, Content and / or Services.


Privacy Policy

  1. Privacy Policy

    Collection of Information
    If you browse through this site without providing us with any personal information, we will gather and store some information about your visit, such as IP address, type of browser and operating system used, date and time you access our site, pages you visit, and if you linked to our website from another website, the address of that website. This information will not identify you personally and will not be linked back to you.

    There will be times, such as when you submit an auto lead request to a dealer or fill out our contact form, when we will need to obtain personally identifiable information from you or about you. Such personally identifiable information may include your name, address, e-mail address, telephone number and identification number.

    Use and Sharing of Information
    At no time will we sell your personally-identifiable data without your permission unless set forth in this Privacy Policy. The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, dealers, agents, vendors and other third parties to help process your request; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our customers' needs; to develop new offerings; and to alert you to new products and services (of us or our business associates) in which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you.

    We do not share, sell, trade or rent your personal information to third parties for unknown reasons.

    From time to time, we may place "cookies" on your personal computer. "Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, that help us to recognize you if you visit our website again. Also, our site uses cookies to track how you found our site. To protect your privacy we do not use cookies to store or transmit any personal information about you on the Internet. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies certain features of the site may not function property or at all as a result.

    Our website contains links to other sites. Such other sites may use information about your visit to this website. Our Privacy Policy does not apply to practices of such sites that we do not own or control or to people we do not employ. Therefore, we are not responsible for the privacy practices or the accuracy or the integrity of the content included on such other sites. We encourage you to read the individual privacy statements of such websites.

    We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected though it's life cycle in our infrastructure.

    Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centers, with restricted access to the data processing servers. Controlled access, recorded and live-monitored video feeds, 24/7 staffed security and biometrics provided in such data centers ensure that we provide secure hosting.

    Opt-Out Policy
    Please email if you no longer wish to receive any information from us.

    Changes to this Privacy Policy
    Our privacy policy was last updated on September 27, 2018. We may change our Privacy Policy from time to time. If we do, we will update this Privacy Policy on our website.


    If you have any questions about our Privacy Policy, please e-mail your questions to us at